Frequently Asked Question
Welcome to our FAQ page, where we answer your most common questions about Gemcrib’s gemstones, services, and policies. Whether you’re looking for details on authenticity, shipping, customization, or gemstone care, we’ve got you covered.
If you don’t find what you’re looking for, feel free to contact us—our team is always happy to assist you!
How can you help?
We provide high-quality, ethically sourced gemstones with expert guidance to help you find the perfect piece. Whether you’re a collector, investor, or looking for a special gift, our team is here to assist you in making an informed purchase. With over 8,000+ satisfied clients and 18 years of experience, we ensure you receive only the best.8
What is a return policy?
We offer (14 or 30 days) on all purchases, provided the gemstone is in its original condition with the certificate of authenticity. If you’re unsatisfied, you can return the item for an exchange or refund. Custom or personalised pieces may not be eligible for returns.
Please contact our support team for more details or to initiate a return. Terms and conditions apply.
What payment methods do you accept?
We accept multiple payment options for your convenience, including:
✔️ Credit/Debit Cards (Visa, MasterCard, Amex)
✔️ PayPal
✔️ Bank Transfers
✔️ Cryptocurrency (Bitcoin, Ethereum – if applicable)
Are your gemstones certified?
Yes! We source all our gemstones ethically and provide authenticity certificates with every purchase. Our gemstones are tested and verified by reputable gemological laboratories, ensuring quality and peace of mind.
Choose your Gem
Explore our carefully curated collection of exquisite gemstones, each hand-selected for its brilliance, rarity, and authenticity.
Send message
Have questions or need expert guidance? Reach out to our team for personalized assistance in selecting the perfect gemstone for your needs.
Trusted experience
Enjoy a seamless, secure, ethical sourcing, and customer satisfaction. Your perfect gem is just a step away!
Common FAQ's Moments
Yes! We offer customization services to help you find or design the perfect gemstone or jewelry piece. Simply contact us with your request, and our team will assist you.
At Gemcrib, we guarantee authenticity. All our gemstones are ethically sourced and come with GIA, IGI, ensuring quality, authenticity, and value.
Yes, we ship worldwide! We ensure secure and insured shipping for all our gemstones. Shipping rates and delivery times vary based on location. Contact us for specific details.
